Tracking your order through IQ Fulfillment is a straightforward process. Here’s how you can do it:
Receive Your Tracking Number: After your order is processed, you will receive a confirmation email containing a unique tracking number. This number is crucial as it allows you to monitor your package.
Visit the Tracking Page: Go to the IQ Fulfillment website and navigate to the tracking section. This is typically found under the ‘Track Your Order’ or ‘Order Tracking’ tab.
Enter Your Tracking Number: Input the tracking number you received in the designated field on the tracking page. Double-check to ensure you’ve entered the number correctly.
View Your Order Status: Once the tracking number is submitted, you will be able to view the status of your order. This may include stages like ‘Order Received,’ ‘Processing,’ ‘Shipped,’ and ‘Out for Delivery.’
Estimated Delivery Time: The tracking page will also provide an estimated delivery time, helping you plan accordingly.
Understanding Tracking Statuses
When you track your order with IQ Fulfillment, you might come across various statuses. Here’s what they typically mean:
Order Received: Your order has been received and is being prepared for processing.
Processing: The fulfillment center is packing your items and preparing them for shipment.
Shipped: Your order has left the fulfillment center and is on its way to the delivery destination.
In Transit: The package is en route to your local delivery center.
Out for Delivery: The package is with the delivery driver and will reach you soon.
Delivered: The package has been delivered to the specified address.
Note: If you need to return an item, please note that an additional fee of AED 15 will apply. Returns will be processed through our delivery partner